Call for Manager of Operations

Call for Manager of Operations


TENI is looking for a talented and motivated Operations Manager to oversee our internal processes and systems. Reporting to the CEO, as part of the Senior Management Team, the Operations Manager will lead TENI’s growing Operations team. 

The appointee will be responsible for coordinating the work of all of TENI’s departments and external consultants to ensure we are serving the needs of our community to the best of our ability. If successful you will be managing the day-to-day operations of TENI, coordinating events and projects, and working alongside the CEO to manage the organisation’s communications function. 

As a senior leadership position in the organisation, the candidate must be able to demonstrate an ability to motivate and inspire others to achieve their full potential. 

Main Responsibilities: 

  • Overseeing the running of the TENI office and TENI community space and day-to-day activities of organisation operations, including general administration, IT management, inventory and stock control
  • Line managing the Operations Team to ensure TENI has an effective operations and communications function
  • Supporting the development of TENI’s safety and risk regulations and operational policies and ensuring their implementation
  • Documenting TENI’s procedures and reporting on any process changes
  • Supporting all of TENI’s staff, board, volunteers and the trans community to work together to support TENI’s aims in line with our strategic plan
  • Ensuring good internal communications between TENI staff, board and volunteers
  • Overseeing budgets and spending, working closely with our external financial consultants
  • Managing the organisation’s internal procurement and invoicing process with the support of the CEO and external financial consultants
  • Managing the organisational workflows and annual milestones
  • Shaping and managing projects and events for multiple audiences
  • Monitoring the organisation’s impact and productivity and implementing new strategies to increase these 
  • Coordinating the organisation’s reporting requirements, including reporting to funders and monthly and annual reporting to the Board and CEO
  • Overseeing TENI’s communications including the organisation’s social media accounts and the development and delivery of the TENI communication strategy in partnership with the CEO
  • Ensuring that TENI is a good place to work for staff and supporting staff development and wellbeing
  • Leading the Operation’s Team in the development of a TENI volunteer programme
  • Liaising with our external HR Consultant on workplace policy, workloads and staffing concerns

The ideal candidate will have: 

  • Experience in a similar role, including people management, with proven leadership and a track record of delivering results
  • You can develop actionable insights from complex data & have experience with data analysis, data manipulation, and are highly proficient in Excel/Sheets
  • Ability to set strategy for the organisation, and follow through on tactical execution
  • Strong planning and organisational skills, with the ability to work under pressure, remain calm, communicate and to prioritise workload to meet deadlines
  • Proven track record of analysing information, troubleshooting problems, and resolving issues as needed
  • Experience in project/event management
  • Passion for leading and coaching others
  • Excellent written and oral communication skills
  • Positive attitude and high energy performer
  • Ability to thrive in a dynamic, fast-paced non-profit environment
  • Ability to leverage multiple applications and tools
  • Must be eligible to live and work in Ireland

About TENI

TENI is a non-profit member-driven organisation, founded in 2006 and registered as a company limited by guarantee in February 2010. The governance is provided by a volunteer Board and operations are led by the Chief Executive and staff. Community engagement is an essential part of TENI’s identity and our mandate is based on a substantial membership, which elects the Board and is involved in long-term strategic planning. Our strategic plan which has been extended to 2025 is available here.

Vision and Mission

Our vision is a world where all people, regardless of gender identity or expression, enjoy full acceptance, equality and human rights.

Our mission is to advance the rights and equality, and improve the lives of trans people and their families.

Selection and appointment 

  • Only shortlisted candidates will be invited to attend for interview;
  • Appointments will be approved by the Board of Directors based on the report of the selection board;
  • It is anticipated that interviews will be held during April 2023;
  • The appointment is expected to be effective from May 2023.

Terms and conditions

This position will be full-time (37 hours) and based in Dublin, Ireland, in the TENI office. The successful candidate will be expected to spend most of their time in the office, although hybrid working is available. The position is permanent (subject to funding) following the passing of a 6-month probation period. 

Data Protection

TENI will process any personal data provided by you in connection with an application for this role in accordance with the General Data Protection Regulation and the Data Protection Acts 2018.


€45,000 – €53,000 per annum.

Salary will be commensurate with experience. 

Application Procedure

Closing Date: 23:30hrs (local Irish time) on Monday, 10 April 2023

Please send a CV and Cover Letter to

Applications must be submitted by the closing date and time specified above. 

Late applications will not be accepted.

Transgender Equality Network Ireland is an equal opportunities employer. 

Applications are particularly welcomed from marginalised groups such as trans people, Travellers, Black and ethnic minority communities, disabled people and those with multiply marginalised experiences.